Terms of service
Welcome to Kaaleen. By accessing or purchasing from our website — www.kaaleen.store — you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.
1. General Information
This website is operated by KAALEEN RUGS PRIVATE LIMITED. Throughout the site, the terms “we,” “us,” and “our” refer to KAALEEN RUGS PRIVATE LIMITED.
By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all additional policies referenced herein (Privacy Policy, Refund Policy, and Shipping Policy).
These Terms apply to all users of the site, including browsers, customers, and content contributors.
2. Eligibility
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have obtained consent from your parent or guardian to use this website.
3. Products and Services
All products offered by KAALEEN RUGS PRIVATE LIMITED are subject to availability. We reserve the right to modify, discontinue, or limit the quantities of any product at any time without prior notice.
We strive to ensure all product descriptions, images, and specifications are accurate. However, we cannot guarantee that your device’s display will perfectly reflect the actual product color, texture, or appearance.
4. Pricing and Payments
All prices listed on www.kaaleen.store are final and inclusive of all applicable taxes and duties.
We reserve the right to correct any pricing errors or update product prices at any time without prior notice.
All payments must be made in full at the time of purchase using one of the secure payment options available on our website.
5. Shipping and Delivery
We offer free shipping across India on all purchases made through our website.
Orders are typically dispatched within 24 business hours, and most are delivered within 1–10 business days, depending on the delivery location.
During sale periods, festive seasons, or high-order volumes, delivery may take an additional 5–7 days.
For full details, please refer to our [Shipping Policy].
6. Returns and Refunds
Refunds are available only in cases of verified damage or defect.
To be eligible, you must raise a request within 15 days of receiving your order.
Our quality team will verify the reported issue, and upon approval, your refund will be processed to your original payment method.
For complete terms, please review our [Refund Policy].
7. Cancellations
Orders may be cancelled only before dispatch.
To request a cancellation, please contact us at info@kaaleen.store with your order number and details.
Once approved, your refund will be initiated within 48 business hours and processed via the original payment method.
8. Intellectual Property
All content on this website — including text, product images, photographs, logos, graphics, videos, and overall site design — is the intellectual property of KAALEEN RUGS PRIVATE LIMITED.
Any unauthorized reproduction, distribution, or commercial use of this content is strictly prohibited and may result in legal action.
9. Accuracy of Information
While we take great care to ensure accuracy, occasional typographical errors or omissions may occur.
KAALEEN RUGS PRIVATE LIMITED reserves the right to correct such errors, update information, or cancel affected orders when necessary.
10. Limitation of Liability
KAALEEN RUGS PRIVATE LIMITED shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of profits, data, or goodwill.
All products are used at your own discretion and risk.
11. Third-Party Links
Certain content, products, or services available on our site may include materials or links from third parties.
KAALEEN RUGS PRIVATE LIMITED is not responsible for the content, policies, or practices of any third-party websites.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India, with exclusive jurisdiction vested in the courts of Uttar Pradesh.
13. Changes to These Terms
We reserve the right to modify or update these Terms of Service at any time.
Changes take effect immediately upon posting on this page. Your continued use of the website constitutes acceptance of any updates.
14. Contact Information
For any questions regarding these Terms of Service, please contact us at +91 8299175088
📧 info@kaaleen.store
🌐 www.kaaleen.store
📍 Bhadohi, Uttar Pradesh, India